IT SUPPORT & OPERATION
MANAGED SERVICE
Our IT Operations and Level 3 Support Service provides businesses with expert technical support and proactive monitoring to ensure the uptime of their IT platforms and applications with all the benefits of nearshoring from LATAM.
KEY FEATURES
Team of experts
- Certifications
- Continuous training programs
- Dedicated teams
Problem solving
- Diagnostics and troubleshooting
- SLA’s
- Dynamimc Knowledge
- Base Resolution time guarantees
- Automation
Security compliance
- Encrypted communications
- Deidcated VPN Access
- Data Protection Meassures
Comprehensive reporting
- Real-time monotoring
- Advanced Ticketing System
THE ADVANTAGES
OF WORKING WITH XIDERAL
COST EFFICIENCY
FLEXIBLE WORKFORCE
WORKING IN YOUR TIME ZONE
MULTILINGUAL SUPPORT
LOCAL MANAGEMENT
START A
CONVERSATION
360 Rue Saint Jaques Suite G101
Montreal, Quebec H2Y 1P5